Mike Albert Sales & Service is known for offering vehicles with a transparent history, often coming from corporate lease fleets, which may include detailed maintenance, repair, and driving records. Customers appreciate the company's focus on honesty, service, and value, rather than just the sale. Several reviews highlight the friendly and respectful treatment received from staff, especially noting the helpfulness of team members like Matt Adelsperger and Luke Frost who provide a no-pressure environment and answer all questions thoroughly. Customers value the integrity and professionalism demonstrated throughout the buying process, often mentioning that their experiences exceeded expectations. The dealership is praised for its smooth transactions, personalized service, and assistance after purchase, including support when vehicles are involved in accidents. Overall, Mike Albert Sales & Service stands out for its commitment to customer satisfaction, offering a trustworthy alternative to traditional car buying experiences, with staff dedicated to providing service and value for every customer.
Very smooth and nice experience with this dealer. Justin helped out with the process and discounted the car even more than it already was. Would recommend to a friend.
September 2024
I searched for a Honda CRV for a couple of months now. I was going to buy a brand new one at a Honda dealership. I felt they tried to take advantage of me being a woman. I left feeling discriminated against. I went to Mike Albert and met MATT ADELSPERGER. I was treated with respect and bought Honda CRV with all questions... read full comment
August 2024
After 3 months of searching for the right truck I stumbled on this one. From the very first phone call till the day I drove it off the lot, it was a very smooth and great experience. Matt Adelsperger was very helpful and zero pressure. Highly recommend this company.