Pep Boys Auto Service & Tire Shop at 4436 Glen Este Withamsvil, Cincinnati, OH, 45245 offers new tires, tire repair, tire replacement, and same‑day service to keep customers on the road. Certified technicians provide oil changes, brake repair, battery replacement, inspections, and more, and they also service hybrid and electric vehicles. Reviewers praise the excellent customer service from the moment they call until the car is finished, noting the staff is very friendly, polite and professional. The manager and tech are courteous, knowledgeable, and go the extra mile, and the shop keeps to the times it tells customers. A coffee maker is available while waiting, and customers can rest afterward. One reviewer said the tech was great and gave good info, though some repair work had to be done elsewhere. Overall, the team is praised for being amazing and a tremendous asset to the shop.
Customer Service was excellent from the time I call until my automobile was service, they were very polite and professional, I referred two of my friends to Pepboys
April 2025
The staff is very friendly and they stick to the times they tell you. While you wait, there is a coffee maker, and afterward, you can sit down to rest for a while.
March 2025
The store manager Taylor has exemplary customer service skills! He is courteous, knowledgeable, and goes the extra mile for customers both in person and over the phone. He is a tremendous asset to Pep Boys! Russell is an excellent mechanic and is quite knowledgeable as well!
