PNC Bank branch offers professional and helpful service, with staff who are alert to potential scams and eager to assist customers. Visitors often find the branch to be less crowded in the mornings, making visits more convenient. Many customers appreciate the excellent customer service, whether they visit in person or call for assistance. Employees are described as willing to help and understanding, providing a positive experience that encourages repeat visits. Some customers have shared humorous stories about their visits, such as arriving in casual attire with a hat and sunglasses, only to be questioned about their appearance, which led to funny moments and a relaxed atmosphere. Others have noted that the branch's drive-thru ATM generally works well, with rare issues like deposit rejections that ultimately save fees. The branch is open during regular hours, and the staff’s availability and helpful attitude make it a reliable choice for banking needs. Overall, despite some negative reviews, many customers find this PNC Bank branch to be professional, friendly, and consistently accessible, making it a highly recommended option for banking services.
Excellent service and worked with me so I was happy and understood allI actually went to this particular branch, that other branches were closer to my home, because of the service.
July 2022
No matter when I call or if I go in person I always get excellent customer service and always someone willing to help I highly recommend this bank for anybody
April 2022
Nick n Cameron at drive thru our the BEST.... Helpful..friendly.....know jus what i need....