Queen City Running West is a locally owned footwear store specializing in running and walking shoes from brands like Hoka, Brooks, New Balance, Asics, Saucony, Mizuno, and OOFOS. The staff has over 80 years of fitting experience and knowledge, working hard to ensure customers are in the best shoe for their needs. Reviews consistently highlight wonderful, helpful, and friendly customer service. The staff is professional, kind, and knowledgeable, providing very personal service where customers are not just another number. They take time to answer questions and are familiar with their on-hand inventory, even accurately checking for hard-to-find sizes over the phone.
The store itself is small with a small lot, allowing for convenient parking right by the door. There is a great selection of shoes and running-related products. The associated running club community is also noted for being top-notch and helpful. Some customers note the shoes can be expensive, with prices ranging higher, but acknowledge it is a niche shop. The primary emphasis across reviews is on the exceptional, personal service provided by the experienced and caring staff, making it a highly recommended destination for all running and walking needs. Many customers state they will definitely return.
I had a wonderful experience. Joe was very helpful and answered all the questions that my son and I had. I highly recommend if you're in need of Track and Field shoes this is the place to go.
January 2026
Staff was knowledgeable, friendly & patient. Check out was easy & simple. There wasn't a huge selection but the staff will know what to recommend based on your needs, feet & history. Shoes have been amazing quality & have changed the way we run! Thanks, guys!!
January 2026
They do really care about your feet and try there best to help you. I appreciate them and love my shoes
