AutoZone on Broadway Ave in Cleveland is described as a great store with awesome customer service. The staff is friendly, helpful, and patient, giving useful advice and going the extra mile to answer questions. They sell parts at affordable prices. The manager provides excellent service, offering good energy and being very helpful in diagnosing problems, testing parts, and honoring warranties. Customers report that the store saved them in a pinch, with one noting it was the only place they needed. Reviews strongly recommend this location over others, stating not to go anywhere else.