Metro by T-Mobile at 16712 Chagrin Blvd offers great prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers praise the friendly and professional staff, highlighting their helpfulness and respectful attitude. Many mention that staff members like Amir and Rob go above and beyond to provide excellent customer service and assist with their needs. While some experiences include minor billing confusion, overall, customers feel satisfied with the service and recommend visiting the store for the best deals and support. The store is known for its welcoming environment and knowledgeable team.
Scotty was superb. Lost my phone. He had me in and out in 10 minutes with a new Samsung. Went to other metros and couldn't help because I didn't know my pin.
April 2024
Love it there lights still out had go other phone store pay my phone bill
April 2024
MR. Gregory A. Fryger_ moto stylus 5_6AF lightwave_secure_xciD1
