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October 2023
they were kind courteous and professional at both of the terminals I interacted with them at. I even got a cheaper price then what I was quoted.
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August 2023
Make sure you look at hidden fees. I was charged over $500 for a 3 day rental. I did not agree to damage waiver or premium roadside assistance. It took over an hour to get a hold of anyone and they refused to give me a refund.
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August 2023
Terrible Terrible customer service. I was told Ohio residents cannot rent cars in Ohio. Tamika shut me down and was very rude and didn't help me in any way. I will never trust Thrifty again.
