U-Haul Moving & Storage at Lorain Ave. offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The business also provides portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, and propane, as well as online reservations. Customers have described the service at this location as awesome, with the staff being friendly, knowledgeable, and efficient. The facility is well-organized and clean, making it easy to get in and out. The General Manager and Ebony, in particular, have been praised for their exceptional customer service, handling customers quickly and with a smile. While the checkout process is generally easy, some customers have noted that they had to gather accessories like pads and dollies themselves, without assistance in locating the vehicle. Overall, the U-Haul Moving & Storage at Lorain Ave. is a reliable and convenient option for local or long-distance moves, with a dedicated team committed to making the process as smooth as possible.
convenient location, reasonable price. Able to connect good movers' services were great help.
June 2024
Pretty disappointed by all of the hidden fees. They charge per mile and my estimate was $113 based on what I assumed my distance would be. I drove a little less than what that would be and was charged almost double by the end. Service itself was fine. Employees were neither good nor bad just there.
June 2024
Awesome service from the person at the counter to the person checking in the rental when I returned it. Super-clean and easy to get in and out of the lot. Would definitely recommend this location to others! Thanks for making a stressful moving day easier!
