The UPS Store in Cleveland offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. It is locally owned and operated. Customers report that transactions at this store are always a pleasure. The employees are always welcoming, polite, amiable, super friendly, and ready to help with any questions. They are fast, efficient, professional, and never make you wait long. The staff is very skilled, well-trained, and demonstrates a high level of professionalism and teamwork. They go above and beyond to help with needs like international shipping, ensuring everything is done right. The store itself is clean, organized, and very well-managed. Many customers highlight this location as their go-to spot, highly recommending it for shipping, printing, or returning online orders quickly and without any issues. It is described as a welcoming place to get the job done.
Excellent customer service guaranteed! Thanks Shelly!
June 2026
SHELLY, IS ALWAYS VERY POLITE AND HELPFULL WHENEVER I Visit this location, Always smiling and greeting customers pleasently. Shelly should be recognized for her service.
May 2026
The teams working there are friendly, knowledgeable about everything UPS services are, helpful, and very professional and courteous under all conditions (one on one; busy; etc.) You are treated as a real human being and not just the next number to take care of. Very helpful on phone as well before going to Store
