The UPS Store #1544 in Shaker Heights is a locally owned and operated business that provides a variety of services, including expert packing, shipping, printing, document finishing, notary services, shredding, and faxing. Customers appreciate the compassionate and customer service-oriented staff, who work diligently even during busy times. Many have found the store to be a reliable option for receiving packages, especially for those who may not always be home. First-time visitors have had positive experiences, particularly with the notary service, which has been described as quick and easy. Despite some initial confusion with a kiosk, the staff are quick to assist and ensure customer needs are met efficiently. The store is recognized for its friendly, professional, and fast service, making it a preferred choice over other locations. Overall, The UPS Store #1544 is praised for its helpful team and commitment to customer satisfaction, making it a go-to destination for various shipping and office needs. Customers are encouraged to stop by and experience the service for themselves, conveniently located at the corner of Chagrin Blvd and Lee Rd.
I go to this location all the time to ship and do returns. I’ve always had a great experience. Friendly staff and fast knowledgeable service. I appreciate all they do to take care of me.
July 2026
Sometimes have nice employees, others times not. When I first came in the store a few times, there used to be so much backed up packages that they would be out into the foyer. Wouldn’t recommend buying a post box there
April 2026
Have been a member here for years they've switched owners now for the last few years and they are absolutely amazing the previous owner should be proud these young men and I say young men are amazing Dependable loyal professional they call you by name they know their stuff!!!🎯💯🔥❗️❗️❗️🔥💯
