United States Postal Service
USPS,
Post OfficesHours:
6200 Biddulph Rd, Cleveland OH 44144 Hours
About United States Postal Service
The United States Postal Service location is a long-standing local branch for all postal needs. The staff are described as the best, fantastic, friendly, helpful, cheerful, and professional. They are appreciated for their positive attitude and for never acting like customers are an inconvenience. Multiple reviewers specifically go out of their way to use this location because of the excellent service, noting employees who move things along efficiently and happily assist with scanning and shipping many packages. The location offers walk-in passport services. A common point is that there can sometimes be long lines and wait times, particularly on weekends or during peak hours, which is noted as a staffing issue rather than a reflection on the quality of the dedicated workers. This branch has undergone a complete turnaround in customer service.
Most Recent Reviews
September 2024
The ladies who work at this post office are kind and helpful. They helped me resend a package that had been returned to me by mistake. They were patient and very understanding.
December 2023
Another old landmark that survived a half century , of my life .All postal needs are here . Sometimes long lines on weekends .
February 2023
Customer service is good. Seems under staffed. Makes for people to complain alot. Looks like staff can do only so much.
More Comments(75)
Nearest USPS Stores
- Cleveland, Ohio
