Post Offices in Cleveland, OH

30 locations found near Cleveland
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“On this Friday afternoon around 4:30pm I bumbled into the post office looking to ship some items internationally. I really had no clue what I was doing and kept asking the clerks for help. Ms. Lisa, in particular, was extremely patient and helpful, but also to the point with me since I ended up putting her overtime (5:20pm). It made a lot of sense; I was potentially holding something up but I'm so grateful she assisted me regardless. The other gentleman working there was great too. Thank you so much! Merry Christmas”

4.2 Good10 Reviews

“robin is our mail carrier and is outstanding at her job. she is consistent and timely and always comes with a smile, kindly greeting all the customers and animals. we look forward to her every day. as a business owner, i am grateful for the package pick up, and robin and anyone that does her route, kindly pick up even if i haven’t submitted a request. mary lou is a constant at the post office, kind, professional and a great sense of humor. we are lucky to have this service.”

3.9 Good10 Reviews

“Such a great experience every time. Such a vast difference compared to the Brooklyn post office (near Giant Eagle), where they are always in a sour mood and rude. This location is wonderful!”

3.8 Good11 Reviews

“I had a problem with my debit card where I was charged for a transaction that the Post Office said was denied.The clerk James didn't put me off to deal with it on my own but assisted me to get it straightened out.”

3.4 Good13 Reviews

“So grateful to the Brooklyn "USPS" is staffed by best and friendliest employees at this location. I would like to thank Stephany and Ruby for their cheerful service I receive each time I visit to purchase stamps, mail out special packages, etc. Your friendliness makes my day and brings a smile always to me. The both of you are truly appreciated.Feeling thankful,AnnettePS: This particular branch in Brooklyn as did a complete turn around in customer service with having Staphany and Ruby working the front line.”

2.9 Average25 Reviews

“The staff is not rude. I have found them to go out of their way to help you. I have a PO box there and have many packages delivered to the post office. Just be polite, treat them with respect and you will get that in return.”

2.9 Average14 Reviews

“This is the best post office. The staff is so friendly. They do kinda have weird hours, but the worker - it's usually only one person - has to take lunch too just like everyone else. Reliable service. The line is usually short.”

2.9 Average13 Reviews

“The post office here has been around since before my time and then some. Only way of knowing this is because of a stunt man who has been delivering the mail 34-35 years now. Passing biscuits to the neighborhood dogs and staying polished ! He says " no new stunts for me". The best in his line of service from my opinion. Check him out!”

2.9 Average11 Reviews

“Generally good service. Sometimes they act as if they wished they were someplace else. Mayb a few months in another country would change their attitude. This place Use to b open almost All the time; but; similar to other public services, they get cut back as our taxes n decay rises!!!”

2.9 Average11 Reviews

“This is the best post office in the Cleveland area. The staff is always fast, efficient, and friendly and goes above and beyond to deliver excellent service. I've been coming to this post office since 2006 when I moved to Euclid. The only drawbacks is the lobby gets locked up after hours.”

2.8 Average19 Reviews

“The ladies at this location are always friendly and welcoming. They always ask if I need stamps or anything else. The post office is always clean and well stocked with supplies. It is a pleasure to come to this location. A++++++++++++++”

2.8 Average11 Reviews

“My husband and I went to this USPS to mail out the passport for renewal,the lady that served us on 9/9/2023 Saturday afternoon around 1 30 pm is super helpful and friendly.She explained everything to help us understand the steps and how stamp fee is calculated, and showed it in front of us.There was a customer before us kept yelling to her about something, but the lady still helped us with smile and patient. We forgot to ask her name but she deserves a 10 star rating in professional and kindness. We didn’t expect to have great service at USPS before, this experience changed our mind.Manager if you can see this, please consider giving that lady a raise. She’s the best person I have ever met at USPS!”

2.7 Average9 Reviews

“Had a package that was sent incorrectly the post office was on it the moment I sent a request for a case. With in a day my package is rerouted and coming to me. They even called to tell me. I love my local post office and the people there. Keep up the awesome Job. I appreciate all you do especially being short handed you all rock”

2.5 Average17 Reviews

“we just want to compliment Danielle at the Collinwood-152nd Post Office. Danielle helped us to find a wayward package. Danielle was professional, courteous, and remedied the situation to our satisfaction. Thank you, Danielle!!”

2.2 Poor5 Reviews

“Staff ok. It was hell parking & finding the entrance.I drove round, then lurched round. I use a cane at times & i almost threw myself infront of an oncoming bus to make it stop.”

2.4 Poor25 Reviews

“I had a great experience at this USPS location! Acy helped me, and she was awesome. She took my passport photo, made sure my renewal application was completed correctly, and got everything off for me! She made the process so easy.I was a little worried because of the negative reviews. The store is not very busy and doesn't have a lot of staff, but I had such a smooth experience. I'll be back at this location when I need to go to the post office again in the future.”

2.3 Poor9 Reviews

“As a truck driver I was impressed with the service I experienced, the worker who handled my paperwork helped me a lot I really appreciate him, I got there on time they unloaded my truck fast and I was on my way in about an hour.Thank you ?”

2.4 Poor42 Reviews

“Damien is the best of the bestwent way beyond to help meresolve a serious issue i hadHe communicated with me every step of the wayand did everything in his power to resolve the problemi thank him from the bottom of my heartfor doing what everyone should be doingand being such a great personThank You Damien!”

2 Poor5 Reviews

“Yup five stars… I went in and received the best and most interested worker who went above and beyond. Now let’s talk about the those who deliver to MY address. NO STARS since the young black lady. I do get my mail but not today and yesterday and a few days back I received the new neighbors package. So now I'm expected to get off work just to do their work?!?!? LIES… Oh not only did I not receive my mail the neighbors mail hasn’t been picked up!!! I know who the dude on Carl street delivers to our old and new address with his racist self!!”

2.3 Poor29 Reviews

“Thank you Ms. Shirley & Ms. Debbie! After almost a week of a missing package coming from FL that was paid for to be expressed, these ladies got the job done!Though they didn’t personally deliver the package, their customer service & effective efforts to assure it was delivered safely spoke volumes!Customer service makes a huge difference! It will turn a frustrating situation into a seemingly less complex ordeal. Thank you both for your positive energy & smiles through the phone. From the Sunshine state all the way to Ohio! ?”

2.1 Poor20 Reviews

“Fast and friendly service. This post office is one I go to even though it's 12 miles from where I live because it's better than the one in my neighbourhood.”

2.2 Poor48 Reviews

“Much more friendly and efficient than the Shaker PO--although Shaker's just horribly understaffed and it may not be the employees' fault. Anyway, if you live in Shaker and are sick of long lines at Warrensville, try this location. Wish I could've gotten my PO Box at this location but with my zip code I was stuck using Warrensville for that.”

1.7 Poor7 Reviews

“People who work there are kind polite and helpful I love the lady who works in front there she is always helpful to me a lot there is one huge guy working there he just does his work but the lady knows it all we need more people like that lady who helps with love and care”

1.5 Poor6 Reviews

“Very knowledgeable and efficient staff. Everytine ive gone, there's instant service and not much if any other people in there so it's fast too. Have helped me figure out passport renewal and sending packages overseas.”

1.9 Poor15 Reviews

“Janice at the counter was great. She made sure my daughter and I were satisfied with our mailboxes, she was very helpful! I'm a new resident and impressed with her friendly attitude.”

1.9 Poor17 Reviews

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