United States Postal Service
USPS,
Post Offices,
Shipping CentersHours:
14039 Puritas Ave, Cleveland OH 44135 Hours
About United States Postal Service
The United States Postal Service (USPS) has received a mix of reviews from customers. While some have had positive experiences, with one customer praising the "awesome job" of their local post office and the "cheerful" staff, others have encountered challenges. One customer commended the USPS for quickly addressing an issue with a misdirected package, rerouting it and even calling to inform the customer. However, another customer reported a less than stellar experience with an employee named "Miss Lisa," who was described as slow and indifferent to the long lines of customers. Additionally, a customer praised a specific employee who went above and beyond to assist with a passport application renewal, providing thorough explanations and going the extra mile. Conversely, another customer encountered a different employee who appeared disinterested and unwilling to help. Despite these mixed experiences, customers have generally appreciated the efforts of the USPS, with one individual thanking a staff member named Michael for his kind and helpful assistance in choosing the most cost-effective shipping option.
Most Recent Reviews
May 2026
Always a very good spot for your ice cream and freshly made
On my bike packing trips I always go to a dairy Queen it is a mandatory stop for me
April 2026
Building was very clean, instructions were well written. I didn’t have to interact with the staff, but they were working through a line pretty quickly.
December 2023
Had a package that was sent incorrectly the post office was on it the moment I sent a request for a case. With in a day my package is rerouted and coming to me. They even called to tell me. I love my local post office and the people there. Keep up the awesome Job. I appreciate all you do especially being short handed you...
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