Verizon offers a great shopping experience for customers seeking mobile phones, accessories, and internet services. The Cleveland store is praised for its helpful staff, who assist with everything from phone upgrades to connecting devices like hearing aids. Customers appreciate the great deals available, such as trading in old phones for new models. The team, including managers and sales representatives, ensures that all questions are answered and issues are resolved, making the long drive worthwhile. Business clients find exceptional support, with quick follow-ups for scheduling appointments. The store also provides convenient options for online orders, including same-day delivery where available. Overall, customers look forward to returning for future needs, confident in the service they receive.
I bought a new iPhone here in 2022 and got exceptional, individualized service. Three years later I needed a tuneup of the phone and went to the Apple Store out in the suburbs — and they declined to help. So I returned to this store and got exactly the assistance I wanted! THANK YOU
December 2025
Both of Johnathon’s were amazing and helpful🫶🏾
November 2025
Great experience upgrading my mom’s phone at this location. Super helpful with everything from phone to accessories to help making sure hearing aids we’re connected!
