“I Was Truly BLESSED My Ish On Today, My Phone 📱 WAS D.E.A.D. And She Was AWESOME. She Got Me A Great Deal.On My A New Phone An I Truly Appreciate Her, Being So Understanding To My Situation. I Wish Her The BEST IN ALL OF HER FUTURE ENDEAVORS, AND HAPPY NEW YEAR 🙏🙏🙏”
“Wife broke her phone and the screen would only display the top quarter of the display. Daniel W was able to get the information off of her old phone and into her new phone. It was a challenge but he got it done. Nice Job Daniel!!!!!!!!”
“I was at the AT&T on Saturday where they were really busy and understaffed which normally would have made for a bad experience 9 times out of 10 and also in which I normally would have walked in and right back out but as I’m scanning the store and thinking to myself “well this was a waste of time “ and begin to leave I hear a voice shout over that she was the only employee there for the rest of the night and she didn’t know when she could help me but told me she most certainly would help me and stay as late as needed her to meaning after closing time at 8pm. Given that out reach I decided to stay and wait because I stood there without a cellphone desperately needed one. And to make a long story short that is exactly what happened Ashley stayed late and explored option after option to accommodate my situation and help me! Enough can’t be said about her and the level of customer service she displayed. Top notch is every way. Kudos to Ashley she deserves recognition for her efforts and if I were the store owner or manager I would most certainly make certain that she did not leave my team. Even the corporate level needs to be aware they have a superstar at that location. Ashley again thank you ! My loyalty will forever lie with you and AT&T. Hats off to you your extra effort was recognized and appreciated by both my wife and I. I can’t thank you enough!! See ya the next time!!”
“Just had a great experience with Micheal. I went in the pretty upset because the austintown store refused to even pull up my account. Micheal was sooo helpful. He covered everything. I left there with a brand new phone feeling GREAT about the money I spent there with him. All businesses need an employee like Micheal. He single handedly kept me a Verizon customer today, as I have been for the last 29 years.”
“The store is really good,people working there are friendly and patience. They will give you the best deal and help you with all your phone problems. Rita is awesome”
“Second time in two months that Jason's wizardry got us out of a jam. Kind, extremely knowledgeable and personable. I've been with AT&T for over 20 years and Jason is one of a kind.”
“Best customer service. Ryan was an awesome guy. Huge help with the direction with the insurance claim with a ran over phone and setting up a brand new phone. Att should be proud to have him on their team.”
“20/10! DJ was so helpful and kind to me. He helped solved my problems fast and without headache. The whole team was very awesome. Welcoming, smiling faces! Thank you!!”
“I just wanna tell you that Alex at the Columbiana store went far above what he had to do to help me get my new phone set up. He will be appreciated long after this. I will tell people to come here to get him to help them in whatever they need help and he’s a very honor. He just went above the line of what he had to do. I know that if you can promote him. I’m serious. You did an excellent job thank you”