This Verizon store provides great customer service and support for mobile devices, 5G home internet, and business needs. The staff is knowledgeable, helpful, patient, and friendly, assisting with new device purchases, issues, and problems like SIM card replacements or phones locked on SOS. They are willing and able to assist, providing a great customer experience with professionalism, honesty, and consistency. Service is often quick, resolving issues in just a few minutes. The store also offers the Verizon Home Internet Gateway to try before buying. Customers leave feeling their experience was one of the best, with staff making complicated issues turn out fine without pressure. This service and support will keep customers coming back. For convenience, online orders can be placed for in-store pick-up, free 2-day shipping, or same-day delivery where available.
Easy in and out with my appointment. The staff is friendly and professional.
November 2025
Excellent customer service! I recommend making an appointment to lessen the wait.
October 2025
Be prepared to wait two hours. Staff disappera in the back constantly. My first visit the customer rep was great but I noticed the long wait. My second visit its like the back room is a lounge spot where employees go when they dont want to be seen or play on phone. Its unfortunate because some of the staff are great.