AutoZone Auto Parts on Harrisburg Pike in Columbus, OH is a well-known retailer offering a wide range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently find the staff to be friendly, knowledgeable, and eager to help. Several reviews highlight staff members going above and beyond, such as helping with headlight repairs and providing great advice for car repairs. One employee was especially noted for kindness and professionalism, helping a woman and her daughter with a headlight issue and offering discounts. Service quality varies at times, but when staff are attentive, customers feel comfortable and well cared for. Overall, AutoZone is appreciated for its helpful customer service, friendly atmosphere, and willingness to assist with various auto needs. The store remains a reliable place for auto parts and expert advice in the Columbus area.
I try to avoid this place as much as possible because of the attitudes I get from the employees. Lately I notice they’re improving on who they hire. Chris H. and the petite build woman is very helpful with a positive attitude. I will be a returning customer as long as they have positive attitudes.
March 2025
Stopped in to purchase a new pair of windshield wiper blades. Decent selection and the available sizing catalog really helped me pick the correct ones.
I was treated appropriately by the checkout staff.
May 2024
The guy that waited on me was very nice n polite and flirty.. ?
