AutoZone Auto Parts in Columbus, OH, is a top retailer for automotive replacement parts, offering a wide range of new and remanufactured components, maintenance items, and car accessories. Customers report positive experiences, particularly praising the helpful and patient staff, especially one employee known for excellent service. Many appreciate the store for its comprehensive selection of car parts, noting that it is the go-to destination for automotive needs. However, some reviews indicate mixed experiences with customer service at different locations, highlighting issues such as poor phone response and a lack of attention to customers waiting in line. Despite these concerns, many loyal customers value the lifetime warranty on parts and the convenience of used oil disposal provided by the store. Overall, AutoZone stands out for its quality products and knowledgeable staff, making it a reliable choice for car parts in the Columbus area.
Assistant Manager Mike helped me with a battery swap. Found my warranty and made it easy. Saved me lots of time. Highly recommend this location. Thanks, Mike!
August 2026
Auto is great most of the times and they do price comparison to
July 2026
Always helpful staff, a little warm in the store though.
