AutoZone Auto Parts in Columbus, OH, is a top retailer for automotive replacement parts, offering a wide range of new and remanufactured components, maintenance items, and car accessories. Customers report positive experiences, particularly praising the helpful and patient staff, especially one employee known for excellent service. Many appreciate the store for its comprehensive selection of car parts, noting that it is the go-to destination for automotive needs. However, some reviews indicate mixed experiences with customer service at different locations, highlighting issues such as poor phone response and a lack of attention to customers waiting in line. Despite these concerns, many loyal customers value the lifetime warranty on parts and the convenience of used oil disposal provided by the store. Overall, AutoZone stands out for its quality products and knowledgeable staff, making it a reliable choice for car parts in the Columbus area.
The crew at this store needs more training. I called ahead they said they had my part. Got there they didn't. Ouch. After a bad review they apologized. So up to three stars they go. I have had very positive service from them before. I hope they improve,😃
February 2026
The hub, if it's not here, you'll have to order it.
January 2026
it was OK I wasnt ask3d if I needed any help or even a hello . there was employee next to me I am short HE didn't EVEN help me he was watching while putting away stock. will I go back ? HELL NO
