AutoZone Auto Parts in Columbus, OH is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have consistently praised the excellent customer service and technical expertise of the staff at this location. Several reviewers highlighted the exceptional assistance they received from the store's employees. One customer was impressed by the manager who upgraded their order at no additional cost, while another praised the knowledgeable staff member who recommended the perfect replacement wiper blades and even installed them despite the rainy weather. Another reviewer commended an employee named Benny for going above and beyond to help a touring band find the necessary parts for their tour bus. Customers have also appreciated the store's efficiency and honesty. One reviewer noted that the staff member who helped them was completely transparent, offering a fair recommendation without trying to upsell. Another customer described the experience as the "Best AutoZone" they had visited, with the staff providing excellent assistance. Overall, the reviews suggest that the AutoZone Auto Parts store in Columbus, OH offers a consistently positive customer experience, with knowledgeable and helpful staff who are committed to ensuring customer satisfaction.
Great service, and even installed my rear windshield wiper for me!
January 2024
And because I can see out my windows with my new windshield wipers
September 2023
Made an order online, one single part was out.They upgraded me to the next best thing for no charge. Great manager. Very happy and will happily come back and do future business. Appreciate them taking care of me and my order.