Build-A-Bear Workshop in Columbus offers a fun and customizable experience for all ages. Customers can create their own plush toys by choosing outfits, adding sounds, and scents. A special feature, Record Your Voice, allows customers to record a 5-30 second voice message to personalize their furry friends. The store is also a great place to host parties, including birthday celebrations, office events, or community gatherings. Every party includes a custom furry friend, a Special Heart ceremony, and fun games, making it a memorable experience for everyone. Visitors appreciate the friendly and helpful staff, who assist with creating and customizing their plush toys, and even help with minor issues like a toy with a blue mark. Many customers have enjoyed their visits, with some returning multiple times. The store's atmosphere is warm and welcoming, making it suitable for families, friends, or individuals celebrating special occasions. While there was a slight wait in line at checkout, overall, customers leave satisfied and eager to return for more plush-making fun. Whether shopping for a birthday gift or just looking for a playful outing, Build-A-Bear Workshop provides a unique and enjoyable experience for all.
The customer service was amazing. The bear I bought for my granddaughter's graduation she loved it. My granddaughter was going from 5th grade to the 6th grade. We put music in it and they dressed the bear for me. Price was not bad. I will be going back.
June 2026
Very cute store. The attendants were friendly and helpful.
May 2026
The girl was wonderful with my grandkids but the whole mall closed and filled with Muslim tables selling their stuff was different because I needed other stores there and had to go elsewhere so upsetting.
