Once Upon A Child Gahanna buys and sells gently used kids clothing, toys, and baby gear, offering up to 70% off retail prices. The store is known for being very particular about what it purchases, resulting in a selection of items in very good condition, including lots of barely used items from top brands. This scrutiny ensures the store is well organized, clean, and without an odd smell, making shopping there worth it. The staff is consistently described as extremely kind, helpful, courteous, and pleasant. The store manager is frequently highlighted for being gracious and providing excellent service, helping customers find exactly what they need. Staff are also noted to be thorough and patient when explaining buying decisions to sellers. Many customers express that they will definitely return to this specific location because of the positive experiences and the quality of the staff, making it a highly recommended destination for children's clothing and gear.
At this particular once upon a child, I have anxiety and Mandy and Nikki are really great, especially Nikki. Her customer service skills are wonderful. She helped me in the store and help me feel much more comfortable to even talk to them. They’re always wonderful and always are very nice.
March 2026
Niki was very informative, straightforward, kind and friendly when I came to drop off. This is my favorite store to shop in and to sell in. The ladies who work there are so nice and friendly. The store is always clean and organized. It’s also nice to hear the staff getting along with each other and laughing while... read full comment
February 2026
Just had the best experience with Niki! She was super friendly and helpful 😀
