Byers Mazda is a full-service Mazda dealership in Columbus, known for its friendly staff and wide selection of new and used cars, trucks, and SUVs. The team is dedicated to making the car buying process easy and positive, offering great deals and lease options for customers near Columbus and Westerville. Many customers have praised the staff, especially salespeople like Josh, Russell Wilson, and Michael O'Brian, for their helpful, respectful, and patient service. Customers appreciated how smooth and straightforward the car buying experience was, often describing it as seamless, stress-free, and straightforward. The dealership’s team takes the time to understand customers’ needs and helps find the right vehicle at a good deal. However, some experiences have been less positive. One customer described a frustrating visit where a scheduled vehicle inspection was not performed as promised, and the staff's attitude was rude. The customer was disappointed that they were told the car could be inspected but then only received limited checks like tires and wipers, without a proper inspection or test drive. This led to a stressful situation, especially for out-of-town buyers. The dealership’s Parts and Service Director later reached out with an apology and assurances that the incident was being addressed, which was appreciated. Overall, Byers Mazda is known for its friendly, respectful team and quality customer service, with many customers happy with their car purchases. The dealership strives to make every experience positive, though occasional service issues have been noted and are being taken seriously.
Brandon was amazing! We had an emergency with our vehicle and Brandon was able to accommodate us. He was very professional and efficient and I would highly recommend him and this dealership to anyone
August 2026
Liam was amazing and friendly and answered all my questions!
July 2026
Came in to look at a specific CX-50 on the lot and left with it the same day. Liam H made the experience a stellar one — patient with my questions and concerns, no pressure, and he went above and beyond to make sure I was happy with the car. I definitely am - looking forward to driving this thing for years to come.
