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11AM - 6PM
747 Bethel Rd, Columbus
Computers
“James was so helpful. I shopped around before driving the hour to Microcenter. We’ll never go anywhere else now. This place has it all and the people to back it.”
“The owners are just fantastic! Very knowledgeable and friendly. They were able to resolder a couple pins back on the main board of our drone and got us back up and running! Highly recommend for ANY computer based repair needs! Rocky”
“Columbus Micro is the who we choose when we need any computer needs. They recently helped us upgrade our computers, responsibly dispose/recycle them and provide us with authenticity documentation for purpose of protection of our data. Long history of strong ethics as a company and they deliver on their promises. If you are needing any computer needs for home or office stop your search and call them you won’t be disappointed.”
“Replaced my keyboard for 1/2 the price as the other Columbus computer repair companies! Jeff took time to talk me through the issues and what was needed to fix them. After I got my computer back I realized there was a new issue, and he let me come back in and fix that at no cost. Customer service was great! Thank you!”
“Great job fixing me and my son's 6 year old gaming PC that would no longer work for us. They restored it back to life again, as well as installing a SSD and more RAM in it. It works better now than it ever did before. Thanks KKCCW!!!”
“Nice chill little store to buy your tech if you're a student at OSU. The best deals are for the Apple devices. They sent me the wrong product but they had excellent customer service and sent me an email before the wrong product arrived. Very nice and helpful.”
“Look no further. Marty is THE MAN to take care of iPhone, iPad repairs. He went above and beyond to resolve my iPad problem(s)
I enthusiastically refer you to EXPERIMAX”
“My go to Game Stop. I love their clearance. And they are always very welcoming and friendly! And if they don't have something. They will check other stores and call and have the store hold for you. Always helpful and knowledgeable!”
10AM - 7PM
3840 Morse Rd, Columbus
Computers
“Update: Thanks to David W.’s great job, this issue is solved. I really appreciate his patience and consistent support. Sherik and Vale did good job too.
~~~***?Origin Post ?***~~~
Terrible Service!!!
We ordered 26 TVs and 16 monitors and paid around 10 grand dollars on May 16th 2024. This store can't process this order well caused some technical problems of their side. So 13 TVs and 8 Monitors are disappeared from their side and these devices are never delivered. We went this store 2 times in the end of May and beginning of June in person. They always say they are working on that and just wait 1-2 days someone will call me back. Nobody have call me. I tried call them 100 times. On 17th June, I call them again and they ask me to pay around 5 grand dollars for the disappeared devices and told me they will refund this 5 grand dollars. Today is 20th June, nobody pickup my phone and all the call go to the company service line.”
10AM - 7PM
1375 Polaris Pkwy, Columbus
Computers
“So last Friday my husband and I purchased a new LG OLED 77” for our family room; setting up delivery and installation for this Monday 3/10. Store experience was 5 star with a very pleasant young salesperson. We were excited about such a fast delivery date.
What we did NOT know is that BB is now having some 3rd party company deliver and install their product. We had expected the same excellent experience we’ve had previously with GEEK squad which is why we have remained loyal to BB. The new company basically installed and ran…leaving my husband with all the trash. The “installer” handed him the remote and said “you can set the rest up from here”. Very poor customer service! My husband did not even realize they left thinking the guy had just gone out to his van to get something. Since we have 6 TV’s in our house, all from BB, this had never been our experience in the past. They said nothing about hauling away the old TV. What was I supposed to do with a 75” tv sitting in the middle of my family room on the floor!
I tried calling BB customer service and got someone who was clearly not in the USA and had no authority to do anything. I ended up at the store. What I learned was the salesperson should have asked us if we wanted the old tv taken, and there is a charge. She had not done that. Polaris BB customer service agreed to have the old tv picked up at a reduced cost which I was happy with .
Overall Polaris BB is a good place to shop and their people are friendly and helpful. However - corporate BB - this message is for you…IF you are going to outsource your delivery and installations - get a company who gives a crap and are NOT paid so when they get done for the day they can go home…I own 2 companies and there are ways to set up 3rd party handling to represent your business so it retains your customer base. DO BETTER!!!!”
“Amber was extremely helpful with my mother's iPad not charging. She cleaned it out, and suggested she get a new iPad soon. Mom's is about 8 years old and she is having issues with it.”
“The computer store i go to buy my computers your bussiness and schools should be macs its a new day of age we live in they are more efficient and give kids more to work with at school you can teach more on a mac i suggest the best mac you can purchase for a kid a touch screen when it comes out than a pc to give a kid a better learning lesson i suggest as for bussiness you can synch each one to have one main one its better system to keep track of your records.”
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“They fixed my pc that i got on facebook market, that didnt turn on and they got it running and even cleaned it for me and installed windows 11 for me, i 100% recommend this place for any of your technology needs, i appreciate you guys.”