The Apple Polaris Fashion Place store provides fantastic and helpful service. The employees are sweet, engaging, and professional, offering great customer service. Staff members are patient, incredibly kind, and not pushy, focusing on finding the right device for customer needs. They resolve phone and iPad issues quickly, making exchanges and purchases feel smooth, friendly, and stress-free. The overall experience is highly recommended for purchasing a device or getting help.
The manager Byron saved our Apple experience! Very knowledgeable and a huge asset to the Apple staff.
August 2026
Scheduled to get there at 1. Waited 30mins before someone came and said it would take 3 hours to repair a screen. Pathetic.
August 2026
They were 20 minutes late to my scheduled appointment just to tell me I have to come back the next day to get my phone repaired. The whole point of making an appointment was to get my phone repaired.
