Cricket Wireless Authorized Retailer offers flexible cell phone plans with unlimited talk, text, and data, without requiring an annual contract. Customers appreciate the friendly and knowledgeable staff who consistently provide helpful service. The staff is outgoing, personable, and attentive, often assisting customers in the order they arrive, even when the store gets busy. The manager and team members, including those who speak Spanish, are praised for making customers feel like family and ensuring a positive experience. Many reviews highlight staff patience and their willingness to help with various needs, such as transferring information from old phones or choosing the best options for individual situations. Customers also mention that staff go above and beyond, creating a welcoming environment. The Cleveland Ave location in particular receives high praise for its excellent service, with staff members like James and Tammy recognized for their kindness and professionalism. Overall, the store is known for its helpful, friendly team that makes each visit comfortable and satisfying.
These guys were really good and knew what they were doing. They were really patient for me on my situation but they knew what to do and they gave me the best options. I appreciate them a lot and hope you guys will too.
September 2023
The team was very helpful with helping getting me all my information off of my older phone. before making my purchase, they helped me find all my choices with my situation. I always go to this store and I always leave with a smile.
June 2023
I went in with my son to help him get his first phone number and honestly, had an amazing experience. James was AWESOME. He was funny and so sweet to my son, and went 100% above and beyond helping us. thank you so so much!!
