Downtown Computers is a computer repair business offering friendly and helpful customer service. They provide repairs for computers, laptops, printers, and mobile phone screens, along with networking, cabling, and sales of supplies. They also offer notary public services. The staff diagnoses issues clearly and can install customer-provided parts. Repairs are done right at a good price, often for much less than other local companies. They are a busy shop, so work typically takes a few days. While most experiences are positive, noting quick fixes and great service, there have been instances of significant delays and communication issues. The business has, however, provided excellent follow-up service in such cases, including refunds. The entrance is at the back of the building, and customers must use designated parking. Their website is a .net address. The staff is courteous and the business is highly recommended by many for its repairs, value, and notary services.
Replaced my keyboard for 1/2 the price as the other Columbus computer repair companies! Jeff took time to talk me through the issues and what was needed to fix them. After I got my computer back I realized there was a new issue, and he let me come back in and fix that at no cost. Customer service was great! Thank you!
December 2023
We went there when our computer died overnight. They were quick to sort a fix out (it was the charger!) and diagnose it. Very helpful. highly recommend.
September 2022
My computer tanked first thing Monday morning when I got to work...they had it fixed and ready to be picked up on my way in the next morning for under $100! Helpful and friendly customer service by their front desk person too.
