Enterprise Rent-A-Car
Enterprise Rent-A-Car,
Car RentalHours:
1733 W 5th Ave, Columbus OH 43212 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car in Columbus offers clean, sanitized vehicles and a low-touch rental process, making it easy and safe for customers. With over 7,000 locations worldwide, customers can start their adventures anytime and anywhere. The staff, including managers and team members, are helpful, friendly, and willing to assist with all needs, from understanding vehicle technology to making rental swaps. Customers appreciate the quick service, often receiving a car within minutes or hours, sometimes with free upgrades. The pickup and return process is simple, especially at neighborhood locations. The staff’s helpfulness is notable, especially in difficult situations like car break-ins. However, some issues with billing and payments, such as unexpected charges and overdraft fees, have been noted. Overall, Enterprise is known for its reliable, clean vehicles and friendly service, making it a preferred choice for many customers.
Most Recent Reviews
July 2026
Enterprise Rent-A-Car on W 5th in Columbus was a wonderful experience! The manager Parker was very attentive and made sure I was put in a comfortable rental car. The car was available when I needed it and the return was super easy, thank you for great customer service!
February 2026
Clean car and I was in and out on both the pick up and drop off!
February 2026
Adam’s customer service was top notch and one of the main reasons I come here to rent my vehicles. Adam has always made my experience easy and seamless! I’ll be back! Ray N
More Comments(149)
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