Enterprise Rent-A-Car in Columbus offers a reliable and customer-focused rental experience across its many locations worldwide. Customers appreciate the clean, sanitized vehicles and a low-touch rental process that ensures safety and convenience. Many reviews highlight the helpful and friendly staff, who go above and beyond to assist with reservations, vehicle upgrades, and timely pickups, including free shuttle services from body shops or other locations. The rental process is described as quick and easy, with minimal waiting times for both pickup and drop-off. Customers frequently commend the staff for their kindness, professionalism, and willingness to accommodate special requests, making the experience smooth even during busy times or delays. The fleet includes spacious vehicles, such as 12-seater vans, and the rates are considered great value. Overall, Enterprise in Columbus is seen as a trustworthy and accommodating choice for vehicle rentals, with staff dedicated to providing excellent service and ensuring customer satisfaction. With over 7,000 locations in nearly 100 countries and territories, Enterprise is ready to meet rental needs whenever and wherever customers are ready to start their next adventure.
Pleasant experience. Friendly staff and good selections. Manager was professional and attentive. Thank you.
February 2026
Picked up and return with no issues, customer service very friendly. Will always chose Enterprise
February 2026
The customer service from the employees as being courtesy, respectful and understanding plus giving that little effort in getting you thru the process in and out in a timely manner
