JD Sports offers a good selection of shoes with pretty good prices. The store is set up very nice and is always clean. Customer experiences vary, with some visitors reporting an amazing experience with hands-down amazing workers who provide great customer service. Staff are described as very helpful and on their game, with multiple associates often approaching customers to offer help. Specific positive mentions include friendly cashiers who are polite and careful with purchases. Exchanges can be handled well, even outside the standard return policy in some cases. However, some feedback notes that associates can be engaged in personal chit chat during shifts. The in-store transaction survey is also noted as an inconvenience by some, who suggest it should be sent via email or receipt instead. Overall, many customers report a good experience and highly recommend shopping there for shoes.
Id leave 0 if I could lol stores is the laughing stock of polaris, 10 people standing around 1 person at the register,5 customers, explain that, 10 minutes in line for what? there's 15 employees in here smh won't be back.
January 2026
Horrible customer service. They do not acknowledge you nor try to be helpful in any way. They mistreat you for even asking for a shoe size and using racial slurs in front of the customer being disrespectful for no absolute reason. I do not recommend this store at all unless you want to get called out for your ethnicity.
January 2026
This store is the worst I ever seen JD sports is like the section 8 of service they are terrible never have anything
