Huntington Bank is a financial institution that has received mixed reviews from its customers. While some customers have had positive experiences, such as praising the helpfulness and professionalism of specific employees like Ashley, Shawna, and Trent Rutherford, others have expressed frustration with long wait times and a lack of organization at the branch level. The bank has faced challenges due to short-staffing and an increased workload from surrounding branches closing, leading to longer wait times for customers. Some customers have reported that bankers seem preoccupied with their computers rather than assisting customers, and that the branch's hours are not accurately reflected on the signage. However, one customer noted that the wait was "worth it" and that the teller who helped them was "very pleasant and professional." Despite these mixed experiences, Huntington Bank appears to be striving to provide quality service to its customers, even in the face of staffing and logistical challenges.
This location is the worst! Literally stood in line for 30 mins and there were 3 people ahead of me. The two tellers that was working, does to much talking and laughing and not getting the customers out to take care of the next. This location is so slow, I would avoid this location if you have to.
July 2025
Worst Huntington in Columbus, I only come here when I absolutely have to. ATM’s either never work or are out of money every single time. Inside you need buzzed in like you’re going to visit a prison even though the ones in worst areas aren’t like that. Terrible wait times inside, I wish they would close this branch... read full comment
July 2025
I would give it 0 stars. They need a new manager. Everytime i come they have no help. And I literally watched them lock people out (not the security system door) and it wasn't 5pm yet.
