The JAM Shop Auto Repair is a highly recommended auto repair shop that consistently provides exceptional service, honest and trustworthy work, and reasonable pricing. Customers praise the talented mechanics, particularly Jason, who are described as "masters of their craft" and "mechanical magicians." The staff, including Jo, is known for their great communication, kindness, and generosity, taking the time to explain issues and options without charging for diagnostic work. Reviewers highlight the shop's honesty, quality, and customer service, noting that they have saved thousands of dollars compared to dealerships. The JAM Shop is appreciated for being in a safe neighborhood and for being upstanding, trustworthy professionals that customers can rely on for all their auto repair needs. Overall, the JAM Shop Auto Repair receives overwhelmingly positive reviews, with many customers stating they highly recommend the business and will continue to use their services.
I have had nothing but good experiences here. Honest, fair, friendly, and communicative—everything you’d want from an auto repair shop. You can’t go wrong with JAM.
July 2025
The JAM shop made me a believer in the need for good diagnostics, which they readily supply. They were very quick, communicative, saved me money and an unneeded repair, and Jo made the entire transaction a delight!
July 2025
Honest, Fair, Skilled. I drive 30 mins across Columbus to this shop because they are that great. They never try to upsell you, if anything, they make sure you don’t waste your money doing work you don’t need. Best shop I have ever been to.
