JOANN Fabric and Crafts is a popular store that has been inspiring creativity for nearly 75 years. It offers a wide range of supplies for various crafts, including scrapbooking, beads, baking, yarn, and fabrics. The store is a great place for those interested in sewing, with a good selection of sewing machines from top brands and holiday project supplies for occasions like Valentine’s Day, St. Patrick’s Day, and the 4th of July. Customers appreciate the store as a one-stop shop where they can discover, learn, and shop for all their creative passions. The customer service at JOANN is generally excellent. Many customers mention friendly and helpful staff who assist with finding products and offer advice. One customer praised a staff member named Stacey for her kindness and helpfulness, giving her a 10/10 for customer service. However, some reviews note inconsistency in the experience, with one mentioning a staff member who was not very friendly. Overall, the store is recognized for having a well-stocked selection, especially in items like bias tape, which some customers find to be better stocked than other stores. JOANN Fabric and Crafts remains a favorite destination for crafters and sewers alike, providing quality supplies and friendly service to help bring creative projects to life.
Even with the going out of business chaos the employees were pleasant and helpful.
April 2024
Many many great options, fantastic sales always going on, and they have been very patient with me.
March 2024
I wasn't sure what I needed for my project. I described what I was doing to one of the staff and they directed me to the exact fabric I needed. All of the employees I interacted with were fantastic!!!!!
