John's Auto Service Inc.

Auto Repair, Transmission Repair
Hours: John's Auto Service Inc. is a full-service auto repair shop that offers diagnostics, engine repair, and maintenance for all makes and models. The team of technicians is known for providing fast, efficient, and reasonably priced service, with a focus on honesty and customer satisfaction. Customers appreciate that the shop does not upsell unnecessary services and that the staff, including Cathy who manages the business, are friendly and helpful. The shop is conveniently located, making it easy for customers to visit for regular updates and quick repairs. However, some customers have experienced mixed results. While some repairs, like brake replacements, are completed promptly and at a fair price, others have faced frustrations. One customer shared that despite paying nearly $2,000 for repairs on a dented wheel, the car remained unsafe to drive, with issues like swerving, control problems, and warning lights still active. There was disappointment in incomplete repairs and perceived lack of follow-through, leading to feelings of being taken advantage of. Despite these concerns, the overall reputation highlights good customer service and reasonable prices, but also the importance of clear communication and thorough repairs. Overall, John's Auto Service Inc. is a trusted local shop known for its friendly staff and quality work when repairs are completed successfully. Customers value the convenience and honest approach but advise caution and clear communication to ensure repairs meet expectations.

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1. Columbus, Ohio