KAY Jewelers, established in 1916 and now with over 1,100 locations, is recognized as the #1 jewelry store in America. The business is dedicated to providing a superior shopping experience both in-store and online. Customers frequently highlight the exceptional customer service they receive from knowledgeable staff members. Many reviews mention specific employees, such as Don, who is praised for his positive energy and commitment to helping customers find the perfect pieces. Shoppers appreciate his cheerful demeanor and expertise, making their visits enjoyable. Similarly, Adraigha is noted for her attentiveness and ability to create custom engagement rings that exceed expectations. Another staff member, Elisa, received commendations for her compassionate response when a customer experienced a stressful situation involving stolen rings. She took the time to assist with reordering and provided support during a difficult time. Chace is also mentioned as being attentive and knowledgeable, ensuring that customers feel welcomed and understood throughout their shopping experience. Overall, KAY Jewelers stands out for its friendly and caring staff, a wide selection of beautiful jewelry, and a commitment to making each customer's experience memorable and pleasant.
The most patient and helpful assistant ever working at the Easton Location.
May 2026
Don was absolutely AMAZING!! He absolutely made are experience absolutely magical! He was so helpful and kind 100/10 Recommend!! Make sure if you go in there look for him🤞🏻🙌🏻
May 2026
Don was great! Alex and I had such an amazing experience working with him. He made me feel comfortable in my choices and not pressured at all. Very helpful and kind, would love to work with him in the future
