Lowe's for all of your home improvement needs. Stop by the local Columbus, OH Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. The store offers a wide range of products, from a Samsung washer and dryer to sand and patio furniture. However, customer experiences with staff and service vary significantly. Some employees are described as extremely helpful, knowledgeable, kind, and incredible. Others are noted to be unhelpful, not very knowledgeable, difficult to find, and likely to avoid customers. There are also reports that customers sometimes have to retrieve and load online orders themselves without assistance. While some find excellent care, others feel the staff can be incompetent, suggesting the store would be excellent with more consistent help.
usually have everything we need, employees always ask if we need help with anything, smooth transactions everytime! our favorite lowes to shop at!
June 2026
Jose was fantastic. He came over to help me while I was looking to solve a problem for my home. I was appreciative and thankful for his advice. And I did not have to ask for help he came over and asked me! Thanks Jose!
June 2026
Hard working and helpful staff. I’m always pleased — except for those days where everything is going wrong and you lose your shit by being passive aggressive with the Lowes employees who didn’t do anything wrong and were just trying to help. My sincerest apologies. I wish you all well.