Lowe’s for all of your home improvement needs. Stop by the local Columbus, OH Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! Customers often have a positive experience at this Lowe’s location, highlighting friendly and helpful associates like Brenda, Shilpa, Josh, and Tom, who provide outstanding customer service with a smile. Many appreciate the staff’s willingness to assist with purchases, loading heavy items, and offering valuable advice, especially on projects like selecting and cutting shiplap. Shoppers also find good deals on appliances, such as dishwashers, and enjoy the assistance of staff members who make the process smooth and friendly. However, some customers find the store’s system frustrating, especially when it looks at the first purchase date instead of the most recent one, making returns difficult without a receipt. Others are confused by self-checkout procedures but discover they can use it without a loyalty card. Overall, the store is appreciated for its helpful staff and quality service.