Old Navy in COLUMBUS, OH offers a wide range of fashionable clothing for the whole family. From trendy maternity wear to stylish options for women, men, and kids, the store provides a convenient shopping experience with the ability to buy online and pick up in-store. Customers appreciate the store's well-organized layout and ample lighting, making it easy to find what they need. The clothing selection is praised as amazing, catering to a variety of styles and sizes. While the dressing room facilities could use some improvement, the overall shopping experience is positive, with the staff being helpful and accommodating, even during emergencies. Unfortunately, the store has also faced some security issues, with reports of a customer stealing merchandise. Additionally, some customers have had negative interactions with the store's managers, who were described as rude and argumentative regarding discounts. Overall, Old Navy in COLUMBUS, OH provides a generally satisfactory shopping experience for the whole family, with a wide range of fashionable options and a convenient in-store pickup service.
Overall a good store, although the bathrooms are slightly hidden. ♡
March 2023
Check your security cameras. There was a lady stealing. She tucked her clothes into her jeans, then hung a beige dress in the entryway and left.
May 2022
The store is nice and week put together but the managers are rude. Managers had an attitude while employees asked for help then argued with me about my discount and told me I couldn’t have it when I had full priced items