O'Reilly Auto Parts in Columbus, Ohio is a reliable and customer-focused store that provides a wide range of auto parts, tools, and services. Located at 4978 West Broad Street, the store offers free services such as battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums, and have a Loaner Tool program for customers. The store is known for its helpful and knowledgeable staff, who go above and beyond to assist customers. Customers have praised the store for its fast and efficient service, with one customer mentioning that they received their rotors and pads in less than an hour. The staff, including Juan, are described as friendly, remembering customer details, and providing helpful suggestions without being pushy. Customers have also highlighted the store's competitive pricing, with one commercial customer stating that O'Reilly beats NAPA and AutoZone prices by several hundred dollars on parts. The store's commitment to providing quality parts and excellent service has made it a go-to destination for both retail and commercial customers in the area.
