The Renaissance Columbus Downtown Hotel is a reliably good hotel with a great location near many restaurants. The rooms are clean, comfortable, and inviting, though some have noted issues with humidity. Experiences with staff are mostly positive, with many described as friendly, helpful, kind, professional, warm, pleasant, patient, and thoughtful. There is always a staff member in the lobby for safety. Some guests report minor issues with service or wifi access. Overall, it provides great stays, and many guests look forward to returning.
Dillon was the most wonderful worker there. He was very professional and has the most awesome smile. Thank you to Dillion for helping me with my issue tonight to get into my hotel room!
September 2026
Nicole at the front lobby was very helpful! She was patient, understanding, and was still super friendly with our request. She helped us with recommending local spots downtown.
September 2026
I didn't rate the rooms due to being here for a conference only. Staff was friendly and the areas I was in were clean, including the public restrooms. The location is close to everything downtown. Valet parking is convenient but somewhat expensive.
Property Amenities: Express check-in, Breakfast available (surcharge), Elevator/lift, Express check-out, Fitness facilities, Safe-deposit box at front desk, Spa tub, Fireplace in lobby, Porter/bellhop, Bar/lounge, Business center, 24-hour front desk, Restaurant, ATM/banking, Meeting rooms, Concierge services, Library, Gift shops or newsstand, Wedding services, Snack bar/deli, Conference space, Dry cleaning/laundry service
