Safelite AutoGlass Headquarters offers reliable and efficient auto glass repair and replacement services, particularly in the Columbus area. Located at 7400 Safelite Way, they provide both in-shop and mobile services, ensuring convenience for their customers. Windshield repairs come with a national warranty and can be completed in as little as 30 minutes, with advanced safety systems recalibrated if needed. Customers have praised the courteous and friendly staff, highlighting their prompt communication and professionalism. Reviews from various locations, including Stevensville, MT, and Norwood, MA, emphasize the excellent customer service and quality of work, with one customer expressing a high level of satisfaction and recommending the Norwood location for its outstanding service. Although there was a reported issue with a technician, Safelite's district manager addressed the complaint effectively, showing commitment to customer satisfaction. While some customers expressed frustration with automated systems, the overall experience at Safelite is characterized by positive interactions and quick, efficient service. Overall, Safelite AutoGlass is recognized for their dedication to quality and customer care.
This company is the worst to deal with. 3 times they have brought the wrong window. Pour customer service. When I called to complain and reschedule for the 4th time. Brain said it sounds like you don't want to do business with us and hung up.
May 2026
Very professional and courteous service will definitely use again and recommend to anyone. Thanks you
March 2026
Scheduled over a week in advance the day before the appointment they contact me and say they can't do it because my vehicle is over 20 years old very poor way to do customer service
