Toyota Direct is a Signature Certified, full-service dealership conveniently located at I-270 & Morse Road near Easton Town Center. It consistently ranks as a top-performing store, carrying all current Toyota models and a large inventory of certified pre-owned vehicles. Their Used Car Superstore is one of the largest in the Columbus area, offering a vast number of financing options. The crew provides excellent value and top tier customer service, with many customers reporting flawless transactions and outstanding salespeople. The service department has provided really good service for years, with positive experiences and a willingness to fix issues. However, one recent service experience was highly disappointing, involving a potential mistake and a lack of follow-up communication from management. Overall, Toyota Direct is a very nice place to shop for a vehicle, where they treat you with respect. Many customers highly recommend visiting them first when looking for a new Toyota.
Had a great experience buying a new RAV4 with Chi and his supervisor! We test drove several models and we ended up getting the XLE for a reasonable price.
December 2025
Chip and his manager Dee were extremely accommodating for our purchase of our new 26 Corolla AWD Hybrid. We will definitely be back for our next vehicle and would recommend using them. Great experience and genuinely the nicest people to work with.
December 2025
Mike Ellsworth was 10/10!! I was in a pinch to buy a car and he was extremely knowledgeable and helpful my entire visit! Left the same day with an amazing car and a great experience