Verizon Authorized Retailer in Columbus, OH, Victra, strives to create the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The mission is to connect technology to life in the most trustworthy, fun, and profitable way. Customers have praised the store's helpful and patient staff, who have assisted with various issues, from phone troubleshooting to device repairs. The techs are described as friendly, knowledgeable, and willing to go the extra mile to ensure customer satisfaction. Customers have reported a smooth and easy transition into new phones and upgraded plans, making this one of the best Verizon experiences they have had.
Unbelievable service from Alyssa. She went above and beyond to help us. After spending most of the day in the store because of hurdle after hurdle, she remained calm and friendly to everyone. She even stayed for over 2 hours after closing to continue to help us. She’s a good one, protect her at all costs.
December 2025
Sales person Leslie, was very nice, knowledgeable And took care of us quickly
October 2025
I had such an amazing experience at this verizon store. I want to highlight the service that I received from Jesse. He went above and beyond to try to fix an issue with my husband's phone. Thank you, Jesse and Verizon!!
