This Verizon store in Columbus provides excellent service with a knowledgeable, helpful, and patient team. The staff is understanding, affable, and dedicated, offering guidance on devices, plans, and solving problems. They create a simple and positive experience, making it a highly recommended location for wireless needs, from new phones to troubleshooting issues. Customers report it is the best Verizon store in the area.
They made me drive to another store after the phone was delivered properly. But all in all the service ended nicely and professional. There was no apology early on but was thanked well at the end.
March 2025
Walked in today after dropping my phone in water. Was so glad I was helped by a great team member who made the process so simple. Best Verizon store in Columbus. Much better than previous stores in the area.
March 2025
The guy at the Verizon store was very helpful and affable. He did a great job of getting my new phone set up and explaining what everything cost
