The AT&T Store in Columbus is a friendly and helpful place for customers looking for phones, tablets, smartwatches, and connected devices from popular brands. The staff are knowledgeable and eager to assist, making the process of switching providers or buying new devices simple and quick. Customers appreciate the welcoming atmosphere and the staff’s willingness to explain details about plans, charges, and options thoroughly. Many reviews mention staff members like Andrew, Tanner, Eric, Darien, Hugh, and Aaron, highlighting their helpfulness, professionalism, and kindness. The store offers a variety of wireless plans, including no-contract prepaid options and unlimited data plans, all compatible with nationwide AT&T 5G service at no extra cost. Customers are satisfied with the quality of service, both in-store and for their devices, and feel confident in the support they receive. Overall, the AT&T Store in Columbus is known for its fast, friendly service, knowledgeable staff, and reliable cell and wifi service.
Brett, the Manager at the Olentangy ATT store, did a terrific job solving my problem with getting a transfer pin for my cell phone number. He was knowledgeable and quick to see what needed to be done More importantly, he was personable, courteous and very kind! ATT is luckily to have him as an employee.
August 2026
Darien was an incredible salesman, didn’t feel like was being sold to, but rather helped and he hooked me up with the best plan for me. Super helpful and fun! Definitely will be back for Darien’s help!!
August 2026
Had Darien help me set up an AT&T account with a new iPhone. He was super helpful and I was able to keep my number. Thank you, Darien!!
