The Verizon store at 6820 Sawmill Rd offers a friendly and helpful in-person experience with knowledgeable sales consultants. Customers appreciate the staff’s patience and clear explanations when upgrading phones or choosing plans. Multiple reviews highlight exceptional service from employees like Jesse, J.T., Nico, Aubrey, Quinton, and Andrew, who go above and beyond to assist with phone connections, discounts, and product recommendations. Customers have praised the store for its welcoming atmosphere, quality customer care, and honest assistance. Whether shopping for the latest smartphones like Apple, Samsung, or Motorola, or exploring accessories and Verizon services, visitors find the staff attentive and professional. The store also makes it easy to schedule appointments or visit in person to get support and take advantage of current promotions. Overall, this Verizon location is highly recommended for its great service and customer satisfaction.
We had a broken phone and Chad was extremely helpful in directing us on how to initiate an exchange. Super helpful and made sure we aware of all the steps. Thanks.
July 2025
Jesse did such a great job taking care of me and my daughter today. Thank you so much for your time, patience, and willingness to explain everything to us.
June 2025
We have been in here 2 times in the last few months. J.T. Today and Nico a few months ago. We have received well above standard customer service from both of these guys! We are very happy with this store and Verizon. Thank you!
