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“Chad and everyone I’ve dealt with here is so kind and helpful. Dealing with my Dads estate has been so much less stressful thanks to the employees here, especially Chad. Thank you so much”
“Shelly is a very compassionate person who takes a pleasure in serving the community of Towpath Credit Union. She never hesitates to go the extra mile to provide all her clients needs. It is an honor to award her with 5 stars. She is much appreciated. Thanks for your excellence.”
“Chuck made a horrible experience with a dealership so much easier. He was incredibly patient, knowledgeable, and an all around nice guy. He went above and beyond even sending me links to different available cars just trying to help. I cannot express enough how amazing he was to deal with. Highly recommend for all your banking needs!”
“Had a fantastic experience working with Towpath. Traci was extremely responsive and helped make my first car purchase a lot less stressful. She clearly communicated with me through the whole process and worked directly with the dealership to get the Carfax when I didn’t have it handy! I’d recommend Towpath to anyone looking for a competitive rate with excellent customer service.”
“Every person we interacted with at Towpath from setting up an account to securing a mortgage for our dream cabin was wonderful!! We appreciate everyone who helped us!! Special shout out to Dani and Bailee, they were great to work with!!! Highly recommend!!!”
“The ladies at Chase were wonderful. I called last minute to start an account and they said sure come on it. They were all friendly and beyond helpful and explained everything to me.”
“Diana C. Was so very kind and helpful as I took out a loan. Diana did her best to provide me with the best plan available and I am very grateful. I would highly recommend CFCU for all banking needs.”
“This is one great Credit Union with deep, solid roots, running through out our community. I should know, dad's membership card had the number 3 on it. I grew up with the credit union.”
“Amazing service. I believe the person who helped me was Rachel (1/10/24 at 3:50pm). I don't have an account there, but they were still able to help me cash out my savings bonds. Thought they closed at 5pm, but really was at 4. She stayed late to make sure everything was good. 100% great customer service.”
“They were all SO friendly and Sarah was very helpful and informative. I’m so glad I took a chance stopping in here and I am very excited about the future now! Thanks again!!”
“Buckeye state credit union is great! They caught on to suspicious activity on my account and quickly put a stop to it and made sure my account was safe. Everyone I have interacted with at the Akron branch, either in person or over the phone, has been nothing but nice and helpful. I have been a member since I opened my first checking account at age 18 and I have always had a great experience with you guys. Keep up the awesome work and I give a huge shout out to the fraud department that really helped me out. You guys are great!!”
“Even though I didn't have an account there, Doris at the Norton People's Bank branch helped me with the paperwork to obtain a PPP loan for my small business. Everyone I worked with; Doris, Annie, Alicia, were all so incredibly helpful, kind and knowledgeable, that I'm considering opening a personal account here. That's the kind of service that can really change someone's day for the better. Thanks ladies!”
“Wonderful Group of staff! They were all very friendly, knowledgeable, and helpful! They made setting up my account and app so smooth and easy it was wonderful! I really want to give the bank 5 stars the only reason I can’t is because of the ATM, there’s no option to make deposits! With the banks limited hours, unless you work or live close enough that you can run over during your lunch break like I have to do since I work Day shift this is a big inconvenience and I hope this option becomes available on their ATM in the future! It would then be the perfect bank! Overall I love it here! :)”
“This is a very good credit union. They provide great rates and Quality Service. Also, they do not sell your mortgage. I have been banking with Firestone Federal Credit Union for over 40 years - during that time I've lived, worked and traveled in various locals in these United States and Europe so can say they have no problems servicing people on the go. The credit union staff is honest, forthright and fair.”
“I can assure you that I am not a bot or an employee. My experience both personally and professionally, with S&T Bank has been superb! The level of caring and personal attention given by all the employees is second to none. They have always gone above and beyond for me. They provided competitive rates on our commercial construction loan, they helped walk us through the PPP process, and made sure we were not financial victims during a USPS stolen check incident last year. Five stars is not enough...they deserve 10!”
“I just moved into the area so had to change branches. Everyone that I’ve dealt with at this branch has been very friendly and helpful with all the minor changes I’ve had to inact because of moving.”
“This is my third transaction with Integrity Federal Credit Union. Sarah King, Patty and the rest of team have always been professional and courteous. They truly listen to your goals and needs and have the ability to be flexible to your situation. This in my opinion is priceless when conducting business with any lending institution. Not only were they efficient but the communication was above expectations. I do not post many reviews but I feel strongly that my experiences be noted. I am extremely pleased and will continue to work with them in the future.”
“We were interested in one of Third Federal's products and our contact, Chrissy, made the entire process straightforward and simple. She kept us updated at every step of the way and was really above and beyond with her communication. Thank you for a great experience!”
“Steve was extremely helpful in helping me with my auto loan. Very responsive and answered all my questions and above all made the whole process easy and comfortable!”
“They are always there to help they take a personal Intrest in your needs and more than happy to help. Very friendly, welcoming knowlegable, personal yet professional. They are great!!”
“Dawn helped me with a very confusing international money transfer. She took the time to make a couple calls and sent an email for me, and I received the transfer about a week later. She was much better than the phone support that I tried first.”
“Been banking at the Manchester Rd location for many years and these are all the nicest employees ever. Anytime I visit a different location, I always say I prefer the people at Manchester!!! Always pleasant and helpful. I wouldn't bank anywhere else!!”
“I had a horrible experience on the phone with customer service, but when I came into this branch Jennifer, the only clerk working at the time was an AMAZING help. She not only resolved my issues but reported the customer service representatives that were highly rude and hung up on me. Kudos to her.”
“They have always helped me out when I had questions or didn't understand something with my accounts. Very friendly - greet me by name when I come in. I won't go anywhere else.”
“ASK FOR DAN IF OTHERS CANNOT SOLVE THE ISSUES THAT ARE AFFECTING YOUR DEBIT CARD... HE RESOLVED ISSUES... A PROBLEM SOLVER. US CUSTOMERS HAVE BETTER THINGS TO DO... AND IT'S REFRESHING THAT ONE PERSON KNOWS HOW TO FIND SOLUTIONS....THK. You sir.. Mike lovett”
“I’m not sure if I can post the name of the person who helped us yesterday and today. I will say this, he was very polite, listened to all of our questions, and was overall awesome at what he does. Your banks should have more people like him working for you!”
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“Investing with Schwab (Akron) for about 10 years. Always get good service and a couple calls a year to review holdings. Also like their on-line tools for seeing positions and trading.”