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“Logan was so helpful!! I had a large order to ship out and Logan made the process so easy. I came in right before closing and did not feel rushed at all. What a pleasant person and hard worker, they went above and beyond for me.
I didn’t catch the managers name on shift but she was also a lovely person and helped another customer right at closing. Highly recommend!”
“This is the friendliest business I have ever dealt with they're always happy to see you walk in the door they're always Pleasant to take good care of you I wish every business had their attitude.”
“I have used this location for all my UPS needs for years. They are always quick and friendly. There isn't much room to stand in line or whatever but they generally don't keep you waiting for very long.
Overall they get an A plus”
“The UPS store on Arlington has the most knowledgeable and friendly staff! They hustle to get the customers serviced asap. They are always happy and courteous. I Highly recommend using this store for your shipping, packing, postal and printing needs.”
“I had a wonderful experience at The UPS Store 7991 location. The owner and team were very friendly and accommodating. I'm so happy to connect with a fellow family business that's looking to provide valuable services to our community. I highly recommend utilizing their location for your printing, shipping and mailbox needs. They will take great care of you!”
“Staples in Fairlawn has well versed employees and they are efficient. I ended up not only with a great printer but it was on sale..Wish everything in life was that easy.”
“5 stars!! My printer was down, I needed color copies made. The staff is the definition of problem solvers and they are so kind, patient, and professional too!!! Tyler is the best and I will be back anytime I have a need.... THANK YOU!!!!”
“Everyone is incredibly nice and really care about the job they do. Super nice office staff, dispatcher’s are not too grumpy and the drivers are great. My favorite LTL carrier in NEO”
“Needed Notary services and to send back equipment to my company's headquarters. The young man that waited on me was very patient and helpful. Everything got done smoothly. I had a crazy busy day ahead of me so it was great that this went well.”
“Friendly counter help, new systems caused error with additional monies being charged. Staff able to assist in getting packages sorted out. Would not deter me from future mailings.”
“Very helpful people working there.
Pointed out a spelling issue on some business cards I needed printed before printing them so I didn't have to pay for a misprint”
“I’ve been getting UPS residential freight deliveries for a couple years now from the Richfield location. Everyone from the girls that setup the opponents to the drivers that drop my items off are great peoples.”
“Great company. I recently took an IN to MI load for the Akron Ohio office and it went really smooth. Normal wait time at the shipper, and in a door 2hrs early at the receiver. Unload time was just under an hour. Good communication, and I would do business with them again for sure.”
“Miss Natalie and entire expediting division are the best team to work with very polite and always very respectful towards their partners carriers.
Awesome brokerage if anyone is complaining about the load they did most likely they screwed up somewhere and trying to blame brokerage.
Been working for more than 2 years and I never had any issues starting from booking loads and getting paid.”
“I was waited on by Susan this is only my second time coming to this location and I came on 1/5/26 it was very busy a long line and she was the only clerk she was getting everyone in and out quickly and was so kind I sent some shoes back with a barcode on my phone. She may not remember me but I wanted to let UPS know she’s amazing and was doing an excellent job with the busy crowd.”
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“since the Copley Store has opened it’s been incredibly easy to use UPS especially for Amazon returns. Super fast, the staff is always helpful and makes returning items easy”