This Cricket Wireless Authorized Retailer in Cuyahoga Falls provides exceptional customer service. Staff members are described as fantastic, very knowledgeable, and a pleasure to work with. They take time to educate customers on their plans and features, ensuring people get what they truly need. The team is patient and understanding, willing to work for hours to help with tasks like transferring data from damaged phones. They focus on finding the best phone and price for each customer's budget. Reviews highlight a consistent, top-notch experience that goes well beyond the call of duty, making customers want to return specifically to this location for all their needs.
Jojo was absolutely amazing! She was kind, patient, knowledgeable, and friendly. She helped me replace a completely busted 10yr old phone with no screen access. She made the process much easier than I ever could have expected!!
July 2025
I went into this Cricket store not knowing I was gonna walk out with new phone for my wife dropped her old phone in a bucket of water and destroyed it and I was really happy that Tom helped us out with a new phone. He’s a really cool dude Thank you so much, Tom
June 2025
Brandon was great! I normally deal with Tom but he was off. Great service regardless.
