Home Improvements in Cuyahoga Falls, OH

“I bought a new hot water heater at Home Depot and used their services to have it installed. The whole process from beginning to end was easy peasy. They took care of setting everything up, the person who installed was prompt, professional and did an excellent job on the installation. I will use their services in the future on any future purchases that require professional installation.Services: Plumbing fixture installation”

“Very helpful, friendly, kind, and professional answered all of our questions. She took time to answer them and go above and beyond, very knowledgeable about the paints and colors. Even when she was cleaning the floors, had time to stop and answer questions to not only to us, but other customers around her. I’d definitely recommend Jacquline for employee of the month, it’s very rare to find people, that are willing to go above and beyond. Thank you so very much made our trip and time there enjoyable.
Suzanne”

“We are not frequent shoppers at that particular location, but my husband recently worked a project nearby and this location was very convenient.
We had rebate cards (our 11% rebates) saved up and at his last trip he handed the cashier two of our cards. The cashier scanned the smaller amount, but not the larger amount, but kept the card. My husband was in a hurry (like contractors are when they have to leave the job to get something real quick) and I noticed it in the evening when I added the receipt into the books. At first we thought, ok, that money is lost, maybe the cashier even put that in his own pocket, but then I saw the option to email the front desk, so I did and explained the situation, emailed a copy of the receipt and all the info I had from the Menards website where you can precisely doublecheck your rebates. I did not have much hope, but to my surprise I got a phone call and an email that same evening, and the front desk manager told me she had found the card, it was never scanned and she would mail it back to me.
I appreciate the honesty, this is how companies make customers happy. Thank you again Michelle Sp.”