“Chad was so helpful in waking me through getting a refund for a box I had to buy for my Amazon return. Very kind and thorough. You don’t see customer service like this at all anymore.”
8AM - 6:30PM
810 S Main St, Akron
Mailbox Centers
“I came here today and the 2 people working up front were amazing. The one was a lady named Renee, and the other was a guy with brown hair and facial hair, i didn't catch his name. But they both were so helpful and so kind. Its hard to come by good customer service nowadays, but not here :)”
“I shipped a couple packages from there & thought they were shipped Fed Ex. I couldn’t find the tracking number & went back to see what happened & was treated very rudely by the gentleman working there. Luckily the owner Scott was on video talking to someone else & heard our conversation & could go back & watch the whole thing & fired the employee for the way I was treated. Scott also showed up at my door to apologize & tell me it was shipped UPS not FedEx which is why I couldn’t find it. What a wonderful thing for an owner to do. I will definitely be going back! Thank you again Scott!”
“I frequently use this location for shipping and printing - both business and personal. Consistent and quick. The manager/owner is very competitive in print prices and friendly.”
“Jen! The UPS clerk named Jen at the location I went to was amazingly helpful and friendly. She went way beyond the call of duty to help out and I appreciate that. She was so exceptional that she deserves six stars. ⭐ ⭐ ⭐ ⭐ ⭐ ⭐”
“I’ve used this UPS Store for both shipping packages and notary services, and I’ve had a great experience each time. The staff has been helpful, efficient, and easy to work with, which makes a huge difference when I’m trying to get business or personal errands handled quickly.
I really appreciate having a reliable local place where I can ship items, take care of documents, and know things will be handled professionally. Definitely a convenient and dependable stop.”
“I went in August 2, 2026 to ship 2 packages, one boxed and labeled, and one that needed a label and packaged. I felt bad as it was 10 minutes before closing, but the man who assisted me was efficient and professional. I just wanted to leave a quick review on here saying thank you for being so kind right at the end of the day.
Also, to everyone complaining about their Amazon returns sign, y'all are crazy. It's not too much to ask for you to have your return codes ready instead of holding up a line while you learn to use a cell phone.”
“I need to send something back to Amazon. Chad Adams was extremely helpful had to go through many different things that Amazon was making you jump through hoops with he made the whole process extremely useful and easy. I give Chad five stars for being a great person and extremely helpful to his customers.”